Dubai Customs Privacy and Security Policies
Dubai Customs is committed to respecting your privacy and protecting your personal information. We recognize our obligation to keep sensitive information secure and have created this privacy and security statement to share and explain the current information management practices on our websites.
The handling of all personal information by Dubai Customs departments and entities is governed by the UAE and Dubai privacy and security acts. We are committed to protecting your privacy whether you are browsing for information or conducting business with the government electronically.
COLLECTION & USE OF INFORMATION
When you visit our websites, we will not collect your personal information unless you choose to use and receive online products and services that require it. For transactions with government organizations involving credit cards, government systems use up-to-date security protocols to ensure the integrity and confidentiality of information and systems.
COLLECTION OF IP ADDRESS
Our web server automatically collects your IP address when you visit our site (your IP address is your computer's unique address that lets other computers attached to the Internet know where to send data, but does not identify you individually). We use your IP address to help diagnose problems with our server and to compile statistics on site usage.
PROTECTION OF INFORMATION
Your personal information is available only to the government employees who have a need to know it. It will not be available for public inspection without your consent. Also, no site user information will be shared, sold, or transferred to any third party without your prior consent. Access is given only to those qualified professionals who provide Dubai Customs services consistent with your interactions with our site.
Dubai Customs is ISO 27001 certified and it has implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction. All Dubai Customs employees follow a firm wide security policy. Only authorized Dubai Customs personnel are provided access to personally identifiable information and these employees have agreed to ensure confidentiality of this information. Dubai Customs policy is to use secure socket layer technology for the protection of information submitted through web forms. Please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
THIRD PARTY WEBSITE
Some of our Web sites link to other sites created and maintained by other public and/or private sector organizations. We provide these links solely for your information and convenience. When you link to an outside Web site, you are leaving a Dubai Customs Web site and our information management policies no longer apply. Before you click through to another site, you should read that site's privacy notice, since we have no control over and take no responsibility for information that is submitted to, or collected by other sites
CHANGES TO THIS POLICY
If you doubt that your privacy is being compromised, do:
1- Close all tabs and windows you are browsing
2- Change your password immediately
3- Inform us through by filling the Webmaster form or call +971-04-4176428
If you have any questions about this privacy statement, the practices of, or your dealings with this site, you can contact us. We try to answer all inquiries within a reasonable time, but may not always be able to do so.
Your password is ciphered (a one-way hash) so that it is secure. However, it is recommended that you do not reuse the same password across a number of different websites. Your password is the means of accessing your account at “ssap.dubaicsutoms.ae”, so please guard it carefully and under no circumstance will anyone affiliated with “ssap.dubaicsutoms.ae”, or another 3rd party, legitimately ask you for your password. Should you forget your password for your account, you can use the “I forgot my password” feature provided by the software. This process will ask you to submit your user name and your email, then the software will generate a new password to reclaim your account.